How do I sell products and services on Qwili?
First, make sure you have money in your wallet by depositing money. Then, on the Qwili Wallet page, click on “Sell”. Here you will see all the products that you can sell. To sell a product, click on the icon (e.g. Electricity), enter the customer details, process the sale and receive the cash from the customer.
What do I do if I don't have a South African ID?
If you don't have South African ID, you can use your passport number. When signing in, select the Passport Number option instead of SA ID.
How long will it take for me to receive products I order on Qwili?
Once you place an order for products, you will be given an estimated time of delivery. This is only an estimate. If the goods will arrive after the estimated time, you will be notified.
When I sell products and services, do I sell them for extra? For example, do I sell R20 airtime for R22 like they do at spaza shops?
When you sell through Qwili you sell at the price of the product. R20 airtime is sold for R20.
How do I earn money on Qwili?
Every time you make a sale on Qwili, you earn a commission. You also earn bonuses if you make certain sales targets. Your commission and bonus are paid to you at the end of every month.
I want to make a sale, but I do not have enough money in my wallet. What do I do?
You need to deposit money into your wallet. You can do this by going to the Deposit Money section in the Qwili app and depositing money in-store, via EFT or by via card payment from wherever you are. The funds will reflect in your wallet within a few minutes of you depositing.
How can I get paid by my customers?
When you make a sale, you must take in money from your customer. You can receive it in cash, via EFT or, if you have a Qwili Pula device, your customer can pay with their bank card, by tapping it on your phone.
How do the points work on Qwili?
When you refer someone to become an agent, you earn a commission on their sales for a limited period. This commission is paid to you in points. From time to time, new ways to earn points may be introduced. You can use these points to purchase anything in the Qwili app. 10 points equal R1.
How do I change the language of my Qwili app?
Go to the [Menu], select [Profile], click on the downward arrow under [Preferred Language] and select the language you would like.
Something has gone wrong with my app or a transaction, what do I do?
Contact the Qwili Help line, by clicking “Ask Qwili”, under the Help section with any questions. Someone from the Qwili team will help you with your question.